Privacy Policy

1. Introduction

Multi Solution (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our business setup consultancy services in Abu Dhabi.

2. Information We Collect

To provide business setup services, we may collect the following:

  • Personal Identification: Name, email address, phone number, and copies of passports or Emirates IDs.

  • Business Information: Trade names, existing licenses, and corporate structure details.

  • Payment Data: Information required to process service fees (processed through secure channels).

3. How We Use Your Information

We use the collected data strictly for:

  • Submitting applications to government entities (e.g., DED, TAMM, ADGM).

  • Communicating with you regarding the status of your business setup.

  • Complying with legal and regulatory requirements in the UAE.

4. Data Retention and Security

  • Security: We implement industry-standard security measures to prevent unauthorized access to your sensitive documents.

  • Retention: We only keep your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with UAE legal obligations.

5. Disclosure to Third Parties

We do not sell or rent your personal data to third parties. Your information is only shared with:

  • Government Authorities: Necessary for processing your official licenses and permits.

  • Service Providers: Trusted partners who assist in our operations (e.g., payment processors), strictly under confidentiality agreements.

6. Your Rights

Under UAE law, you have the right to access, correct, or request the deletion of your personal data held by Multi Solution, provided it does not conflict with ongoing legal/government processes.

7. Cookies

Our website uses cookies to improve user experience and analyze traffic. You can choose to disable cookies through your browser settings.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: info@multisolutionsae.com

  • Address: Abu Dhabi, United Arab Emirates.